![]() ![]() Please see the PlayStation Store Cancellation Policy for more information. There are limitations on when you can get a refund for certain payments. In most cases, a standard user can change systemwide settings, install programs, and the like, but only if he can provide the username and password of an. To change your name, email address or password, sign in to the Pearson My Account (Account Profile) page, then click the Edit button beside the information you. Please check your account transaction history to see if you have purchased the same piece of content multiple times. If you find that a family member under the age of 18 is using an adult account, please contact us. If a child is using an adult account, they will be able to use PlayStation™Network without parental controls - this is a breach of our Terms of Service. Xbox One X (Image credit: Windows Central) Jump to. The spending limit for a child account is set to 0 by default when the account is created by the family manager. published 2 July 2020 Xbox consoles are fantastic for kids, but making sure they stay safe online should always be the number one priority. Please see our PlayStation Store Cancellation Policy for more details.Ĭould a family member have used your payment details?Ĭhild accounts don't have their own PlayStation wallet but can spend funds from the family manager's wallet within an assigned spending limit. Please note, there are limitations on when you can get a refund for subscription payments. Please check your subscription settings to see if this is the cause of the transaction. Have you been charged a recurring subscription fee? If your transaction history doesn't explain the charges, please consider the common reasons for unrecognized payments listed below. ![]() If you do not recognize a purchase, first check your PlayStation Store transactions. ![]()
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